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Get tips and other helpful information about communication, de-escalation, survival, first aid and more.
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Do You Hear What I Hear?
Most of us aren’t as good at listening as we think we are, which leads to dissention, polarization and conflict. Learn how to listen well!

Kathie
Mar 6, 20237 min read
54 views


Thank You For Seeing Me…
Empathy is declining in our world, but did you know that it is essential for success at work and in personal relationships? Improve yours!

Kathie
Mar 6, 20235 min read
123 views


#SorryNotSorry
Knowing when we should, shouldn't and must apologize is an art. This article explains this critical life skill.

Kathie
Mar 6, 20235 min read
48 views


Assertive Communication – (Part 2)
Three keys to using healthy, assertive communication.

Kathie
Mar 6, 20236 min read
72 views


Assertive Communication – (Part 1)
Learn the three styles of communication and why assertive communication is most effective.

Kathie
Mar 6, 20233 min read
70 views


New Seminar! Property Crime Prevention
Learn how to proactively avoid being the victim of crime on property you own or manage! CPTED strategies for businesses and homeowners.

Andrea
Mar 6, 20233 min read
30 views


Five Universal Truths
Learn five universal principles in dealing with people and how to effectively communicate with them.

Kathie
Mar 6, 20234 min read
4,396 views


Three Keys to Building a Professional Image
Three mindset tips to build and keep a professional image for yourself and your company when working in customer service.

Kathie
Mar 6, 20235 min read
42 views


An Ounce of Prevention (Part 2 – Be a Hard Target!)
Reduce your chances of being the victim of crime. 5 ways to show confidence and become a Hard Target.

Kathie
Mar 6, 20233 min read
78 views


An Ounce of Prevention (Part 1 – Situational Awareness)
5 ways to be situationally aware and avoid being a victim of crime.

Kathie
Mar 6, 20234 min read
66 views
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