Knowledge Articles

Get tips and other helpful information about communication, de-escalation, survival, first aid and more.

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Mar 6
7 min

Do You Hear What I Hear?

Most of us aren’t as good at listening as we think we are, which leads to dissention, polarization and conflict. Learn how to listen well!

16 views0 comments

Kathie

Mar 6
5 min

Thank You For Seeing Me…

Empathy is declining in our world, but did you know that it is essential for success at work and in personal relationships? Improve yours!

14 views0 comments

Kathie

Mar 6
5 min

#SorryNotSorry

Knowing when we should, shouldn't and must apologize is an art. This article explains this critical life skill.

17 views0 comments

Kathie

Mar 6
6 min

Assertive Communication – (Part 2)

Three keys to using healthy, assertive communication.

26 views0 comments

Kathie

Mar 6
3 min

Assertive Communication – (Part 1)

Learn the three styles of communication and why assertive communication is most effective.

25 views0 comments

Andrea

Mar 6
3 min

New Seminar! Property Crime Prevention

Learn how to proactively avoid being the victim of crime on property you own or manage! CPTED strategies for businesses and homeowners.

14 views0 comments

Kathie

Mar 6
4 min

Five Universal Truths

Learn five universal principles in dealing with people and how to effectively communicate with them.

1,687 views0 comments

Three Keys to Building a Professional Image

Kathie

Mar 6
5 min

Three Keys to Building a Professional Image

Three mindset tips to build and keep a professional image for yourself and your company when working in customer service.

11 views1 comment

An Ounce of Prevention (Part 2 – Be a Hard Target!)

Kathie

Mar 6
3 min

An Ounce of Prevention (Part 2 – Be a Hard Target!)

Reduce your chances of being the victim of crime. 5 ways to show confidence and become a Hard Target.

26 views0 comments

An Ounce of Prevention (Part 1 – Situational Awareness)

Kathie

Mar 6
4 min

An Ounce of Prevention (Part 1 – Situational Awareness)

5 ways to be situationally aware and avoid being a victim of crime.

25 views0 comments

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